FAQs
801 645-6432
shanna@edenbelle.com
Layton UT
84040
Standard shipping rates
apply. 3-6 business days
Questions?
Email us.
We are happy to help!
FAQs. General Information
How to use?
Each of our products come with a QR code on the description of the product. It will take you to a tutorial for how to use each product. If the link is not working, you can also find "how to's" on our blog under the blog posts about the products.
Do your products help with acne?
Yes! Our special milk serum helps to fight the microbes that are responsible for acne. The lactic acid is a gentle, daily exfoliator. The honey is antibacterial and clarifying. Witch hazel helps to shrink pores. Avocados help to nourish the skin.
Where do I find the ingredients for the products I am buying?
We cherish the fact that all of our ingredients are natural and something you can understand when you read the label. They can be found on each product page. If you have any questions about allergies please consult your doctor before using.
Do your products help with anti-aging?
Yes! That is one of the amazing things about our milk serum. Lactic Acid not only exfoliates, but also combats free radicals that age skin. Calcium in milk also helps with skins elasticity. Aloe can also help with future lines and wrinkles.
Are your products natural?
How do I use the Milk Toner?
You can either spray the toner directly on your face (it usually takes me between 3 and 4 sprays) or spray onto a cotton ball/pad and wipe all over your face. Both ways work well.
How much Hydration Creme should I be using?
That depends on you! You can use a little or you can use a lot. Just find what works for your skin. And, if you get too much, you can always use it on your hands!
How do I use the Milk Cleanser?
Our cleanser will not foam, as it exfoliates your skin. Apply a generous amount to your skin and then wash off with water. Works best to wipe with a microfiber towel.
I am intolerant to milk. Will this product affect me?
As always, it is recommended that if you have an intolerance to any of our ingredients to test it out either on the insides of your wrist or behind your ears.
Most people who have an intolerance to milk have not had problems with our product because it is used on the skin and not taken internally.
I want to share this product with my friends. Can I become an affiliate?
Yes, if you are interested becoming an affiliate please mail us at info@edenbelle.com.
I haven't received my item. What can I do?
Please email us at info@edenbelle.com.
I just ordered some products. When can I expect to receive them?
Please allow us 3 to 5 business days for us to get them packaged and shipped to you. Shipping is generally 3 to 5 days. You should expect to see your products within 7-10 business days.
How can I track my package?
If you have ordered through the Eden Belle website, then a tracking number will be emailed to you when they are ready to ship out.
My order isn't correct. How can I return it?
Please email us at info@edenbelle.com and include a picture of what you received and your order number. We will make this right for you.
Can I return an item?
Yes. Please email us at info@edenbelle.com and tell us why you want to return your product. If the product has been yours for only 30 days, we can refund your money. If it is over 30 days, we will give you a credit.
For more information on policies and legal information.
See https://edenbelle.com/pages/legal-policies for more information.
When can I expect to see results?
That really depends on your skin. Some people have see results in as little as one day. Others have taken a month or more.
What type of results can I expect?
That varies for all types of skin. We have had people clear up redness, dryness and even acne. But with any skin routine, you have to stick with it and let your skin adjust to the product.
What is the best and fastest way to see results?
Realize that things will take time. But using a masque at least twice a week will really help your skin. If you have any questions, please email us at info@edenbelle.com